Resources > FAQ's

Frequently Asked Questions

In what counties does NORWESCAP offer services in?

NORWESCAP offers services in the counties of: Hunterdon, Morris, Passaic, Somerset, Sussex and Warren Counties. The agency also has special projects in Essex and Union Counties.

What should I do if I received services that I was not happy with?
You should contact the Administration office to receive a Participant Complaint Form. We appreciate any feedback or opportunities to improve our services.

How do I make a donation?

Investing in NORWESCAP returns great dividends! Online donations through our secured Pay Pal account makes it easy. You can choose to assign your donation to a specific program OR allow us to direct your donation where it is most needed. Click here to make your contribution now OR contact our Administration Office at (908) 454 7000 extension 110 to learn more

How do I find out about jobs that may be available at NORWESCAP?

NORWESCAP is an Equal Opportunity Employer. We have approximately 300 positions throughout the organization. Job opportunities are posted frequently and NORWESCAP provides a rewarding work environment that promotes personal and professional growth... To determine if there is available positions that you wish to apply for simply click here on the Employment Opportunities link.

How do I know if I am eligible for services?
NORWESCAP has 16 departments that operate many different services and program. Each program has different eligibility. You can contact the individual program that you are interested in applying for services, or simply call NORWESCAP's First Call for Help for additional eligibility criteria, toll free by dialing: 1-877-661-HELP. You can also visit to determine program eligibility for 28 different government programs.

What are NORWESCAP's hours?
General office hours for the agency are Monday-Friday, 8:30 a.m. - 4:30 p.m., but please contact the location that you are interested in as many of the programs offer extended hours and evening hours.

Do you have any statistics on poverty issues in my area?
Yes, [click here] to view NORWESCAP's Perspectives of Low Income People in Northwest New Jersey which provides information on low-income families in the counties that NORWESCAP serves from 2006. The agency compiles information on poverty every five years and will be releasing a 2011 Report on Poverty toward the end of 2011. Also, relevant data from the 2010 Census and 2000 Census can be accessed at