Job Title: Human Resources Director
Norwescap is a highly respected, 56-year-old anti-poverty organization with a mission to strengthen communities by creating opportunities that improve the lives of low-income individuals and families. Our vision is to help build a community that transforms poverty into opportunity. Our work supports 30,000 individuals and families each year and helps to create opportunities and positive change in communities throughout Northwestern New Jersey.
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Norwescap Program: Administration
Job Location: Phillipsburg, NJ 08865: Reliably commute or planning to relocate before starting work (Preferred)
The Human Resources Director is a leadership position that helps to guide and inspire a dedicated workforce of over 250 employees. This role focuses on recruiting, training, and supporting Norwescap’s employees. This role includes the negotiations and working with the directors in selecting benefits for full and part-time employees; employee recruitment & training; leading the Staff Personnel/Safety Committee; maintaining/updating personnel policies; and generally helping to drive employee excellence.
Specific Responsibilities Include:
Management of Norwescap’s Benefits Package. This includes the health; disability, life, 403b Thrift, Flexible Spending, Employee Assistance Program, and other benefits as deemed appropriate by the agency. This responsibility will include the contract negotiations with providers for renewal and competitive bidding as well as claim issues, reports, and billing to be coordinated with the appropriate administrative and finance staff.
Staff Recruitment. This individual leads the organization-wide recruitment efforts with a focus on building a diverse and talented workforce that is committed to helping our program participants thrive. The Director of HR works closely with program and other managers to develop a pipeline of diverse and highly qualified candidates.
Staff Orientation. The Director of HR ensures that every new Norwescap staff member is provided with an agency orientation as part of the employee on boarding process. This Orientation includes agency-wide issues, policies, benefits, and history as well as program and position-specific information. In addition, when appropriate, appropriate guidance and training will be provided to supervisors on agency human resource matters.
Professional Development. The Director of Human Resources is responsible for crafting the strategy to provide a minimum of 10 hours of professional development to all Norwescap staff including overseeing the development of Norwescap’s Annual Agency Training Day.
Performance Measurement. The Director of Human Resources is responsible for the implementation and maintenance of the performance measurement process to ensure that employees receive feedback that helps drive high performance levels.
Diversity, Equity & Inclusion. The Human Resources Director will champion Norwescap’s ongoing efforts to enhance diversity, equity, and inclusion. This includes using an anti-racist approach to evaluating the organizations’ policies, procedures, recruitment, retention, and staff engagement practices. In addition, the Director will facilitate training to promote cultural awareness and humility among staff and guide communications and events to recognize staff and community diversity (e.g. Black History Month, Pride Month, etc.)
Manage & Update Personnel Manual. The Director of HR is responsible for monitoring changes in the human resources field and ensuring that Norwescap’s Personnel Policy & Practices Manual is updated with current best practices and government mandates. In the absence of the CEO duties will include the interpretation of Norwescap’s Personnel, Policies, Practices and Procedures Manual.
Reporting. The Director of HR is responsible for all human resources reporting to Federal and State entities. The Director also supports the Board, the Finance Team and the Program Team with any reporting requirements that may be required.
Conflict Resolution. The Director of Human Resources is the lead staff member in the event of complaints of prohibited harassment or other inappropriate behavior or actions by employees, volunteers, vendors, clients, visitors, or others. The Director of HR will investigate under the direction of the CEO or Chairperson on the Board of Trustees filing a report to the authoritative individual upon completion. Also, when personnel issues arise in the programs, this person will work in coordination with program directors and the CEO plus legal advisors and agency attorneys to provide guidance on legal issues that may affect the programs and the agency.
Staff Support. The Director of Human Resources provides guidance and appropriate training to all program directors, management, and supervisors in HR areas such leaves of absence; policies; and other areas as needed. Champions organization-wide employee engagement efforts, supports program leadership at increasing engagement, and administers process for annual Employee Engagement Survey.
Lead Norwescap Personnel/Safety Committee. This Committee ensures consistent information flow across the agency on all issues related to human resources and the safety of all employees, volunteers, clients, and visitors.
Board of Trustees. Responsibilities will include liaison to the Staff Personnel/Safety Committee and for the CEO when necessary on personnel issues that are brought to the Trustees for considerations. The individual in this position will not represent the staff committee to the Trustees as this would conflict with other stated responsibilities.
Other Responsibilities: Other responsibilities will include duties that will be added and adjusted as necessary to accomplish the agency goals and mission, including serving as a representative to the Family Child Care Providers’ Appeals Committee, internal communications, compliance, ethics, information systems, and program support as needed.
Number of Positions To Fill: 1
Number of Weeks Per Year: 52
Number of Hours Per Week: 40
Rate of Pay: $75,000-$85,000 a year
Required Level of Education: 4 years College Degree
Required Number of Months / Years Experience: 3-5 years Human Resources Management Required
Required Degree of Formal Training: Strong professional verbal, writing and communications skills. Commitment to organizational excellence.
Required License Certificate or Registration: N/A
Deadline For Submission:N/A