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Housing Assistant

Website Norwescap Housing

Full job description

The Housing Assistant will support the Housing Specialist and other team members in delivering housing services to clients. This role involves assisting with the administrative aspects of housing applications, eligibility screenings, and providing general support to ensure efficient operations.

This is a Provisional Position

:

  • Be the first point of contact for incoming clients in need of assistance.
  • Screen clients for eligible housing support programs.
  • Will need to attend intensive case management inspections at clients’ homes and hotels every week.
  • Provide information to clients regarding available housing resources and programs.
  • Schedule and coordinate appointments and follow-up meetings for clients.
  • Prepare reports and data for internal use and compliance with funding requirements.
  • Perform other administrative duties as needed.

· High school diploma or equivalent required; Associate’s degree or higher in social services, public administration, or a related field preferred.

· Previous experience in administrative support, social services, or a similar role is advantageous.

· Strong organizational skills with attention to detail.

· Excellent communication and interpersonal skills with a focus on empathy.

· Ability to handle sensitive information with confidentiality.

· Proficiency in Microsoft Office Suite and experience with database management.

· Knowledge of housing programs and resources is a plus.

· Ability to work both independently and collaboratively in a team environment.

· Empathy

· Critical Thinking

· Problem Sensitivity

· Spoken/Written Communication

· Technical Aptitude

This position operates in a relaxed work environment and offers a balance between professional expectations and a comfortable atmosphere. The workspace is designed to be welcoming and stress-free, encouraging collaboration and creativity while maintaining a productive workflow. Dress codes are casual, and there’s an emphasis on open communication, with regular team-building activities to foster a sense of community. While in-office attendance is necessary, the environment is supportive, making it an enjoyable place to work each day. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc.

Job Types: Full-time, Temporary

Pay: $18.00 per hour

Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday

Ability to Relocate:

  • Phillipsburg, NJ 08865: Relocate before starting work (Required)

Work Location: In person

To apply for this job please visit www.indeed.com.